Customer Service
Learn about the most common practices behind stairlift customer service, such as home surveys and stairlift installation.
Learn about the most common practices behind stairlift customer service, such as home surveys and stairlift installation.
Our team is dedicated to helping every customer find the best stairlift to fit within their beloved home. With excellent customer service, we ensure that you're able to find the best stairlift cost on the market when you are interested in purchasing a stairlift. When it comes to any of the stairlifts we recommend, we guarantee that you will never have to deal with a hard sell.
Just as we aim to provide amazing customer service, we also aim to have you purchase a stairlift from a company that also provides reliable stairlift customer service. Proper customer service behind home surveys and stairlift installation are extremely important.
Arranging a home survey is one of the first steps to getting a stairlift within your home and regaining your independence. Once you have reached out to our team, we will lead your inquiry to a proper stairlift company that works best with your best fitting stairlift type. Common practice involves the stairlift company arranging a home survey appointment at a time of your best convivence.
During the home survey appointment, the surveyor will closely examine all features of your current staircase. Measurements and proper requirements will be noted to ensure that you receive the best fitted stairlift. You can also expect to receive a free, no-obligation quote that you can think about with no pressure. If you decide to accept the quote and buy a stairlift, the next step is the stairlift installation.
It is a similar process to setting up a stairlift installation appointment as it is for a home survey. The following stairlift company will work with you to set up an appointment at a time best convenient with you. There's no need to wait weeks for a stairlift to be installed when our recommended stairlifts can be built and installed in a matter of days. There is also usually next day installation available, depending on your situation.
A stairlift installation can take as little as an hour to just a few hours, depending on if you're getting a straight or curved stairlift. Once your stairlift is fitted, the engineer will commonly test the stairlift thoroughly to ensure optimum performance. Finally, proper stairlift engineers will guide you step-by-step to ensure that you are completely familiar with your new stairlift. The stairlift installation isn't done until you are completely content with the process.